TRAKRE — Real Estate Team Accountability

1. Information We Collect

We collect information you provide directly, including: name, email address, professional activity data entered through check-ins (calls made, leads generated, appointments set, etc.), and payment information processed securely through Stripe.

2. How We Use Your Information

We use the information we collect to: provide and improve the Service; send transactional emails (check-in confirmations, weekly reports, billing notifications); respond to support requests; and analyze usage to improve features.

3. Data Sharing

We do not sell your personal data. We share data only with: (a) your team admin within your organization; (b) service providers necessary to operate the platform (Supabase for database hosting, Resend for email, Stripe for payments); (c) when required by law.

4. Data within Your Organization

Your team admin can view your check-in activity data, performance metrics, and pipeline information. This is by design — the purpose of TRAKRE is team accountability and coaching. Admins may also edit check-in data; you will be notified by email when this occurs.

5. Data Security

We implement industry-standard security measures including encryption in transit (HTTPS), encrypted database storage, and row-level security policies to ensure each organization's data is isolated from others.

6. Data Retention

We retain your data as long as your account is active. Upon account termination, data may be retained for up to 30 days before deletion. You may request data deletion at any time by emailing info@trakre.io.

7. Cookies

We use session cookies necessary for authentication. We do not use tracking cookies or third-party advertising cookies.

8. Your Rights

You have the right to: access your personal data; correct inaccurate data; request deletion of your data; export your data. To exercise these rights, contact us at info@trakre.io.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of material changes via email. Continued use of the Service after changes constitutes acceptance.

10. Contact

For privacy questions or requests, contact us at info@trakre.io.